Privacy Policy

Dear user,

We want to save you the nightmare of reading the entire Privacy Policy, so we will summarize what it is about in 2 points:

We will take good care of your email address. We will only use it to notify you of issues relating to the purchase of the product or products you have chosen, and to notify you of new features or news about the brand that we think may be of interest to you.
With the entry into force of the General Data Protection Regulation (GDPR) in Europe on May 25, 2018, we have updated the privacy conditions so that you understand in a clear, comprehensive and transparent way everything related to the data you provide us, how we treat it, what it is used for, the rights you have in this regard, and how to exercise them.

Identification of the holder
Acceptance of these general conditions
Terms of use of the website
Privacy Policy
Conditions of sale
Written communications and notifications
Nullity or ineffectiveness of clauses
Modification or termination of products or services
Applicable law and jurisdiction

Identification of the holder

The owner of the website http://pacificando.com is LET US CREATE BARCELONA SL (for our friends Pacific and Co.), a Spanish company with CIF B- B67055483 with registered office at Calle Zamora, 103-105 SA3 08018 Barcelona. You can contact us via email at hello@pacificandco.com.

Acceptance of these general conditions

Access to or use of this website implies acceptance of these general conditions, as well as any additions or modifications that we may make in the future. We understand that our customers are responsible for reading the general conditions of use that are in force at any given time.

The terms of use of this website are of an indefinite nature. We reserve the right to modify its content at any time without prior notice.

Terms of use of the website

Use of the website, contents and services

Your commitment is to use this website and its contents in a correct and lawful manner in accordance with current legislation, good faith and generally accepted practices. You also agree not to perform actions that may damage or render the website unusable, overload it or prevent other users from using it.

Any infringement of the rights of Pacific and Co. or its legitimate owners over the contents of pacificandco.com, as well as the reproduction, distribution or modification of the website or its contents and its use for commercial or advertising purposes without our prior authorization is specifically prohibited.

Intellectual and industrial property rights

Pacific and Co. is the owner of the intellectual and industrial property rights of this website and all the content included in it. The design of the website, the photographs, videos, logo, brand name, information and content included, as well as the design of the products sold here are protected by Spanish legislation on intellectual and industrial property rights in our favour.

Therefore, the total or partial reproduction of this website, the use of its contents for commercial or illegal purposes, as well as its computer processing, public communication, distribution, dissemination, modification or transformation without our prior authorization is prohibited.

In the case of hyperlinks from external pages that direct to any of the pages of pacificandco.com, the total or partial reproduction of the contents that form part of the website will not be permitted, nor the inclusion of false, incorrect or inaccurate information about the contents or products of LET US CREATE SL, as well as the use of "linking" techniques that lead the user to confusion or involve improper use of the reputation or contents of Let us create Barcelona SL,

We will ensure compliance with these conditions as well as the proper use of the content included on the website, exercising all civil and criminal actions that may be appropriate in the event of infringement or non-compliance with these conditions by any person.

Pacific and CO. Responsibility

We are not responsible for any possible damages or losses of any kind that may be caused by:

– the use of the products or content included on the website by third parties, especially any illegal, negligent, fraudulent or contrary to these general conditions, good faith, generally accepted uses and public order, being the exclusive responsibility of the user who purchases or accesses them.

– the use of an outdated or defective version of the browser, interruptions in the connection that occur during data transmission, computer viruses, breakdowns or disconnections in the operation of the telematic system, blockages caused by deficiencies or overloads of telephone lines, as well as damage caused by third parties through unauthorized interference.

– the quality of information or the privacy conditions offered by external websites linked from this website because they are considered to be of interest to users.

In the event of any illegitimate or suspicious use of the contents of the website, we reserve the right to interrupt or deny, at any time and without prior notice, access to the website and its services to the user who is the author of the illegitimate or suspicious use.

We are committed to implementing all necessary measures to try to guarantee that our visitors are free of viruses. However, these measures are not infallible and, therefore, we cannot fully guarantee the absence of such harmful elements. Consequently, we will not be liable for any damage that these may cause to our visitors.

User Responsibility

Your commitment is to use the services of the website in accordance with the terms expressed in this Legal Notice, being responsible for not using this website or the contents included in it to carry out activities contrary to the law, morality, public order and, in general, the conditions established in this legal notice. Your opinions as well as the activities on muroexe.com are your exclusive responsibility, and we cannot be held responsible for any damages or losses arising from these actions. Therefore, do not do anything for which you think you could be reported.

As a user, you agree not to use the website to provide services, carry out advertising activities or for commercial exploitation.

All information you provide must be true. You must guarantee the authenticity of all data you provide as a result of completing the forms required for registration and access to certain services. In any case, you will be solely responsible for any false or inaccurate statements you make and for any damages caused to Pacific and Co. or third parties due to the information you provide.

Anyone who sends communications to this website or its owners will be responsible for the content of these, including its truthfulness and accuracy. Pacific and Co. is therefore not responsible for the information and content introduced by third parties. However, and in compliance with the provisions of art. 11 and 16 of Law 34/2002, on Information Society Services and Electronic Commerce, Pacific and Co. makes itself available to all users, authorities and security forces to actively collaborate in the removal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, third party rights or morality and public order. If you consider that there is any content on the website that could be susceptible to this classification, please notify us immediately.

Privacy Policy

PRIVACY POLICY

Due to the entry into force of the new General Data Protection Regulation (GDPR), which came into force for all of Europe on May 25, 2018, we have updated our privacy and data protection conditions.

Paicifc and Co. is a brand that allows its users to purchase any of the products available through its website. Le Us Create Barcelon SL, as the owner and data controller, manages and processes our website and our mobile website. By accessing our website and following our purchasing process, you agree that you have read and understand this Privacy Policy, as well as the practices for collecting and managing information described therein.

Scope

This Privacy Policy describes in as much detail and transparency as possible our policy and practices regarding the collection, management, use and disclosure of your personal data.

We are aware of the trust you place in us when you provide us with your personal data. We want you to know that we are very committed to this transfer of data, we give it the utmost importance and we are fully committed to acting with total security and confidentiality in the treatment of the personal data that you entrust to us when purchasing on our website or subscribing to our services.

Below you can see the table of contents relating to our Privacy Policy:

Collection of personal data
How we use your personal data
Who we share your personal data with
How long do we keep your personal data?
Cookies and other web technologies
Your rights
How we protect your personal data
External links
International transfers
Changes to this Privacy Policy
Data Protection Officer
How to contact us

Collection of personal data

“Personal data” means any information about an individual that allows them to be identified, either directly or indirectly, such as their first and last name, telephone number, postal and email addresses, date of birth, password and payment information. It does not include data from which the identity has been removed (anonymous data).

In the course of our business operations, we collect and process personal data in a variety of ways. We may collect personal data that you provide to us directly, but also by recording your interaction with our services, for example by using cookies on our website. We may also receive information from third parties.

You may choose not to provide us with your personal data. However, to complete a purchase and delivery process on our website, we will need you to provide us with certain data. In addition, we may also need certain information in the event that you need to deal with our Customer Service to resolve any questions or queries you may have.

Mandatory information is identified on our website by an asterisk. If you do not provide us with mandatory information, your purchase cannot be processed. Here is a general overview of the type of personal information we require to use our subscription services or purchase products:

What direct information do we require and store from you? If you make a purchase on our website, we will request and store the following information: full name, contact telephone number, full address, email, list of products purchased. If you only use our newsletter subscription services, we will only require your email.

What direct information do we require but do not store? If you purchase on our website, we will ask you for your payment details. We want you to know that this information is managed through the payment platform you have chosen, so we neither see, nor store, nor have access to this information. It is treated under conditions of maximum security and confidentiality by the payment platform you have selected. If you have any questions about the processing of this data, we recommend that you speak directly with the provider of the payment system you have selected on our website, so that they can clarify any information regarding the secure processing of this information. In any case, we guarantee that we only choose completely secure payment platforms, with recognized prestige in the sector and that comply with the maximum guarantees in the storage and processing of this information.

Below we break down in much greater detail the type of information we collect from anyone who may enter our website, make a visit, subscribe to any of our information services or make a purchase on our website, obtained directly or indirectly:

Personal information you provide to us: We collect and store information that you provide to us through our website or that you send to us by other means. We detail this in the previous point.
Information about third parties: If you are making a purchase on behalf of a third party (for example, a gift product), you will be required to provide that person's personal data. You must obtain the consent of those other persons before providing their personal data to us.
Information from other sources: We may also receive personal data about you from affiliated entities, our business partners and independent third parties, which may be combined with the other information we collect about you. Thus, if you access our website through a link belonging to a site of one of our business partners and you have registered with that partner, that partner may share with us the information you have provided to them, such as your contact information and your profile. For example: if you access third-party services (such as social media services) through our website or before visiting it, we may collect certain information, such as your first and last name, your email address and any other information that these services make available to us. We collaborate with our current partners and potential future partners to improve and personalize your experience on our website in accordance with the practices described in this Privacy Policy and always with the maximum guarantees of security and confidentiality with respect to your data.
Automatic collection of information when you visit our website: We automatically collect certain information from your computer or mobile device when you visit our website. For example, we collect your session data, including your IP address, the browser software used, and the referring website. We may also collect information about your online activity, such as the content you have viewed, the pages you have visited, and the searches you have conducted within our website. We collect this type of information automatically to try to better understand your interests and preferences and to better personalize your experience on our website.
Geolocation and other information obtained from your mobile device: When you visit our website on your mobile device, we may collect and use information from your device, usually in the same way and for the same purposes as those discussed in the previous section.

How we use your personal data

We use the personal data we collect about you only for specific purposes. These include providing you with brand information, developing and managing our marketing activities and promotional operations (including email campaigns, targeting, retargeting, user profiling and segmentation), and conducting internal research and analysis for reporting and brand improvement purposes.

As set out above, our processing of your personal data may also include user profiling (i.e. any automated means of processing the data of a natural person consisting of the use of that data to evaluate certain personal aspects, in particular to analyse or predict certain aspects concerning that natural person's preferences, interests, behaviour, location or movements) aimed at defining the types of customers that use our products and services, keeping our website up to date and relevant (customer experience optimisation), developing our business and developing our commercial strategy.

We also use your personal data in our recruitment process and to improve the performance of our teams' professional training.

For more information about our processing activities regarding your personal data, please see the table below:

Objective/activity	Personal data	Legal basis
Manage a purchasing process on our website	Name Postal address Email address Mobile phone IP address Browser or device data Products purchased	Need to formalize the purchasing process and product delivery.
Communicate with you generally and specifically in relation to: our website; informing you of status or aspects of your purchase; your questions and comments; notifying you of changes to our terms or privacy policy; asking you for feedback or completing a survey; administering our website and diagnosing problems.	Name Postal address Email address Mobile phone Password IP address Browser or device data	Our legitimate interests (keeping our records up to date and studying how customers use our products/services, responding to your questions and comments, running our business efficiently, providing IT services, ensuring network security and preventing fraud).
Measure interest in and improve our products, services and website, as well as personalize your user experience.	Name Email address IP address Session data Online activity on our website Browser or device data Geolocation data	Our legitimate interests (defining the types of customers who use our products and services, keeping our website up to date and relevant, developing our business and developing our commercial strategy).
To inform you about promotions and special offers, as well as the services we offer that may be of interest to you.	Name Email address IP address Session data Online activity on our website Username Geolocation data Mobile phone Browser or device data	Your consent to receive marketing communications via email, app push notifications, or text messages.
Organize prize draws, contests or surveys.	Name Postal address Email address Proof of residence and identity document Content provided by you	Necessity to perform a contract with you. Our legitimate interests (verifying eligibility, studying how customers use our products/services, developing those products and services, and growing our business).
Manage our recruitment process and your application to work with us.	Name Email Address Phone Number Postal Address CV	Need to take action at the request of the candidate prior to entering into an employment contract. Our legitimate interests (to administer our recruitment process).
Administer and protect our business, resolve disputes or troubleshoot problems, and prevent activities that may be prohibited or illegal.	Name Postal address Email address Telephone number Username IP address Session data	Our legitimate interests (to run our business and also to prevent fraud and other prohibited or illegal activities).
Training our teams.	Name Email Phone Number Username IP Address Session Data Content Provided by You	Compliance with a legal obligation to which we are subject as employers. Our legitimate interests (maintaining the skills and improving the knowledge of our teams).

Deactivation of your Pacific and Co account,

You can notify us of the deletion of your data by emailing hello@pacificandco.com. You will be notified of the deactivation of your account by email. Deactivating your account will not allow you to access your purchase history.

Marketing

We want to make it easy for you to find out about our latest news and/or take advantage of special offers presented on our website. To do so, you may receive emails or automatic notifications with information about offers and services that may be of interest to you.

You will receive our commercial messages if you give your consent to do so, if you have requested it or if you have purchased one of our products (in the latter case, we will only send you messages related to similar products and services), and provided that you have not unsubscribed from such messages.

In addition to commercial content messages, we also frequently send messages whose purpose is to find out your level of satisfaction with the product you have purchased, the purchasing process, the brand in general, as well as to ask for your opinion on future processes, products and improvements regarding the brand.

Every time you receive information from us of any kind, you can tell us if you no longer wish to receive it or reject automatic notifications. You can unsubscribe from commercial communications at any time by clicking on the unsubscribe link at the bottom of the communications we send you, or by sending us an email to hello@pacificandco.com

Please note that even if you have not opted in to receive notifications from us, or even if you have unsubscribed from them, we may still send you specific communications, such as messages regarding the status of one of your purchases.

Who we share your information with

We may share your personal data with other entities, including subsidiaries or affiliates, third parties, or any of our business partners or suppliers. In the event that we sell or liquidate our business (whether in whole or in part) and such sale or liquidation involves your personal data, or in the event that we merge with another company, we will share your personal data with the new owner of the business or the merger partner, as the case may be. If we are legally required to do so, we will share your personal data to protect our customers and our website, as well as our business, rights and property.

We require all third parties to respect the security of personal data and to treat it in accordance with the law. Our third-party service providers are not permitted by us to use personal data for their own purposes, and we only permit them to process it for specified purposes and in accordance with our instructions.

Below we provide you with more information about the entities that may have access to your personal data:

Warehousing and courier service providers: We share your information with our warehousing and courier service providers so that they can process your order, deliver it to you, and directly resolve any questions or issues with you regarding said delivery.
Third-party service providers who provide services to us or act on our behalf, including to: perform business analysis; process data or payments; provide customer service, marketing or public relations services; conduct surveys or prize draws; or for fraud prevention purposes. Please note that payment information is processed by the payment service provider itself and is not accessible to us or our third-party service providers. This payment information is encrypted and secure. In addition, we may also authorize them to collect information on our behalf, including, for example, information that is necessary to use the features of our website or to facilitate the delivery of online advertisements tailored to your interests as a user. Third-party service providers will have access to and may collect information to the extent necessary to perform their functions. They may not share or use it for any other purpose.
Affiliated Sites: If you have been redirected to our website from another website or application, we may share information about you.

We may also share your information with third parties if we believe, in our sole discretion, that disclosure of such information is necessary under the following circumstances:

To comply with legitimate and enforceable subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or withdraw any legal objections or rights we may have.
If we are legally required to do so, we will share the data we collect with law enforcement and other government agencies.
To investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend our rights, property, safety, our users, or others; and as set forth in these Terms of Use or other agreements, including with our partners or suppliers.
In connection with a corporate transaction, such as a liquidation, merger, acquisition, consolidation or sale of assets, or in the unlikely event of bankruptcy.

Outside the scope of the above provisions, and when required by applicable law, you will be informed when your personal data is to be shared with third parties, and you may ask us not to share it if you so wish.

We may also share anonymous or aggregated information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors to our website or the most popular products. This information does not contain any personal data.

How long do we keep your information?

We may store some of the information related to your purchase or subscription in our records, mainly for analysis purposes or for record keeping. The retention period of your personal data depends on the purpose for which we collect it and the use we make of it.

We will only retain your personal information for as long as necessary for the purposes set out in section 2 “How we use your personal data” or to comply with our legal obligations.

For commercial purposes, the retention period will be 3 years from the date of your last activity, meaning “last activity” the purchase of our products, or the interaction or reading of one of our newsletters. After this time, we will ask you again to indicate whether you want us to continue sending you information and being in contact with you. Only in the event that you expressly indicate that you are interested in the mechanisms that we make available to you, will we renew this contact; otherwise, we will not have commercial contact with you and it will only be resumed if you make a new purchase or subscribe to our information systems again.

We may retain certain personal information for a longer period if such information is necessary to comply with our legal obligations, to maintain security, to prevent fraud and abuse, and to defend or exercise our rights. If you choose to ask us to completely delete your personal data from our system, we undertake to delete it from our website within a period of 14 days, usually.

Cookies and other web technologies

We collect information through the use of cookies and other similar technologies (invisible pixels). Cookies are small text files that are automatically stored on your computer or mobile device when you visit a site. Cookies and invisible pixels are stored in your internet browser. Cookies contain basic information about your internet usage. Your browser forwards these cookies to our website each time you visit it so that it can recognize your computer or mobile device in order to personalize and improve your browsing experience.

Below we will tell you more details about the cookies and similar technologies we use (such as invisible pixels).

We use cookies on our website for the following general purposes:

Identify your browser when you return to our website, to save and remember any preferences you have set during your previous visit. For example, if you have made a previous purchase, cookies may allow us to retain your delivery details so that you do not have to re-enter them each time you return to our website.
Personalize your browsing experience and the content of our website. For example, when you visit a website, we, our service providers or our partners automatically install a cookie to recognize your browser when you access the Internet, and thus show you information based on what seems to interest you.
To measure and document the effectiveness of various electronic features, offers and communications (by determining which emails you have opened and whether you have clicked on a link in the email).

The settings section of the toolbar on most browsers should provide you with information on how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to disable all cookies that are not useful to you. Please note that if you do not accept the installation of cookies, some parts of our website may not function properly.

If you want to know more in detail what cookies are and how they work, we recommend that you visit the website http://www.allaboutcookies.org/ .

Your rights

In accordance with applicable laws and regulations, you have the right to access, rectify and erase your personal data, the right to restrict access to such data, the right to data portability and the right to object to the processing of your personal data. You also have the right to determine how your personal data will be used, as well as how your rights will be exercised after your death.

Below you will find further information and details about how and when you can exercise these rights. We will respond to any request you make to exercise any of these rights within one month.

We will tell you in more detail what these rights consist of:

The right to access your personal data. Under this right, you may request that we send you a copy of the personal data we hold about you and verify that we are processing it lawfully.
The right to request that we correct your data if it is inaccurate. You may also supplement any incomplete data we hold, taking into account the purposes of the processing.
The right to request the deletion of your personal data if:
- your personal data is no longer necessary for our collection and processing purposes;
- you withdraw your consent where the processing of your personal data is based on consent and there is no other legal basis;
- you object to the processing of your personal data and we do not have an overriding legitimate ground to justify our processing;
- your personal data is processed unlawfully; or
- Your personal data must be deleted by legal requirement.
The right to object to processing of your personal data. We will comply with your request unless we have an overriding legitimate interest or we need to continue processing your personal data in order to establish, exercise or defend legal claims.
The right to restrict the processing of your personal data if:
- you question the accuracy of your personal data while we are verifying it;
- the processing is carried out unlawfully, you oppose the erasure of your personal data and request that processing be restricted instead;
- We no longer need your personal data for the purposes of processing, but you require it from us for legal claims; or
- you object to the processing of your personal data, which will trigger a period during which we will need to verify whether there are legal grounds that override your objection.
The right to data portability. You can ask us to send you the personal data that concerns you in a structured, computerised format that is commonly used. You can also ask us to send such personal data to a third party, where this is feasible. You will only have this right if it concerns personal data that you have provided to us, if the processing of such data is based on consent or is necessary for the operation of a contract between you and us, and if the processing is carried out by automated means.
The right to leave posthumous instructions to determine how your personal data will be used, as well as how your rights will be exercised after your death. If we become aware of your death, we will delete your personal data, except in the event that we are required to retain it pursuant to legal/regulatory provisions or statutory retention periods, if any, after notifying a third party you have designated to communicate with us.

To exercise these rights, please send us a request as detailed as possible to hello@pacificandco.com We will respond as soon as possible with the aim of executing any of these rights within a maximum period of one month.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

In order to help us confirm your identity and ensure that you have the right to access your personal data (or to exercise any of your other rights), we may ask you to provide us with a copy of your identity document. This is a security measure designed to ensure that personal data is not disclosed to anyone who has no right to receive it.

We may also contact you to request further information regarding your request in order to expedite our response.

We remind you again that at any time you can ask us to consult, correct or delete your personal data, as well as unsubscribe from our commercial notifications, by writing us an email to hello@pacificandco.com

How we protect your personal data

We want you to be confident in using our website. To that end, we are committed to protecting the information we collect. Although no site can guarantee absolute security due to the inherent difficulties of online activities, we have implemented and maintain appropriate organizational, technical, administrative and physical measures to protect the personal data you provide us against unauthorized or unlawful access, disclosure of information, as well as against accidental loss, damage, alteration or destruction. We also use third party services capable of providing us with technologies with this same level of guarantees, security and confidence.

External links

Our website may include links to third-party sites, plug-ins, and applications. If you access other sites from links provided by our website, the operators of those sites may collect or share information about you. This information will be used in accordance with their respective privacy policies, which may differ from our Privacy Policy. We have no control over these third-party websites, so we encourage you to review the privacy policies posted on the websites of such third parties for full details of their procedures for collecting, using, and disclosing personal data.

International transfers

Your personal data may be transferred to other countries within the European Economic Area for the purposes described in this Privacy Policy. When we transfer your personal data outside the European Economic Area, we take the following precautions to ensure that your personal data is appropriately protected.

Transfers of personal data are carried out:

to countries or companies that have been recognised by the European Commission as providing an adequate level of protection; or
to countries that do not offer adequate protection, but whose transfers are governed by the European Commission's standard contractual clauses.

By using our services, you understand that your personal data may be transferred to third parties as described in this Privacy Policy.

Changes to the Privacy Policy

We may make amendments or adjustments to this Privacy Policy from time to time. We will note the date on which the last revisions were made on the first page of this Privacy Policy. Revisions will be effective upon posting on our website. We will notify our users of any material changes to this Privacy Policy by sending a notice to the email address they have provided to us or by posting a notice on our website. We encourage you to check this Privacy Policy periodically to review the most current version.

Data Protection Officer

According to the new Regulation, Pacific and Co. is not obliged to appoint a Data Protection Officer. However, we have a team trained to ensure compliance with all aspects included in the “Privacy Policy” section, to inform and resolve any queries to anyone who requires it and to cooperate with the control authorities.

How to contact us

If you have any questions or requests about the use and processing of your personal data, please write to us at hello@pacificandco.com. You also have the right to lodge a complaint about this matter with the official bodies that regulate matters related to Data Protection. However, before going to a supervisory authority, we would like the opportunity to address the issues that concern you, so we invite you to contact us first.

Terms and Conditions

If you have any questions about this policy or would like to update your data or delete your personal data from our records, please let us know at hello@pacificandco.com

Thank you for visiting the Pacific and Co. websites.