Terms and conditions

About us

This document establishes the conditions governing the use of this website pacificandco.com is a PACIFIC AND CO entity , whose purpose is the retail sale of textile accessories products. Please read this Legal Notice carefully, as well as the Terms and Conditions of Contract, the Privacy Policy and the Cookies Policy.

Privacy

Pacific and Co respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the Sites and our communications with you. The Sites are hosted on multiple servers within the European Economic Area.

LET US CREATE BARCELONA SL
B67055483
Calle Zamora 105, SA3, 08018 Barcelona

Confidentiality and security are core values ​​for Pacific and Co.. and, consequently, we are committed to guaranteeing the User's privacy at all times and not collecting unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:

• Who is responsible for the processing of your data.

• For what purposes do we collect the data we request from you?

• What is the legitimacy for its treatment.

• How long we keep them.

• To which recipients your data is communicated.

• What are your rights.

There may be links from the pages to other websites. This privacy policy applies only to the pages and not to other websites, including websites linked from any of the pages. To access such third party websites or sources you must leave our page. Pacific and Co does not control third party websites or any of the content contained therein and you expressly acknowledge and agree that we are not responsible or liable for any such third party websites, including, without limitation, the content, policies, promotions, products, services or actions of such websites and/or any damage, loss, failure or problem caused by, related to or arising from such websites. Pacific and Co encourages you to review all policies, rules, terms and regulations, including privacy policies, of every website you visit.

How we obtain information about you

Pacific and Co may result from your interaction with our Sites and our communications with you containing and processing personal information obtained about you. The types of personal information we collect may include:

• Your name, phone number and address.
• Your email.
• Your date of birth.
• Your foot size and personal measurement information.
• Any other relevant personal information you have shared with us.

How we collect and use non-personal information

Please note that when someone visits any of the Sites, we automatically collect certain non-personal information, such as the type of computer operating system (e.g., Windows or Mac OS) and browser (e.g., Firefox, Internet Explorer), Internet service provider, or, where applicable, the address of the page that referred you to the Pacific and Co. Site. Pacific and Co. sometimes uses the non-personal information we collect to improve the design and content of the Sites and to allow us to personalize your experience.

What we do with your personal information

The personal information you provide will be made available to Pacific & Co, trusted third party service providers and contractors for the following purposes:

• Process queries received through the Sites
• To register and send you newsletters
• To activate and maintain your Pacific and Co account
• Conduct market research and business development
• Provide you with information about products and promotions that may be of interest to you in connection with surveys related to our products and the Sites, any other purpose indicated at the time you voluntarily provide your personal information

Marketing

Pacific and Co may from time to time use your personal information to send you automated email messages or marketing materials about our services and the services of third party providers, in each case with your prior consent or where you are an existing customer and the emails are for similar products. These email messages may contain features that help us ensure that you received the message and were able to open the message.

You may opt out of receiving such marketing emails at any time, free of charge, by following the instructions in any marketing communication. You may also control these settings in your profile settings.

Disclosure of your personal information

Pacific and Co may disclose your personal information to companies and individuals who perform business functions and services on our behalf. Such functions may include hosting the Sites, analyzing data, and providing other support services. All of these parties will be required to keep your personal data secure and only process it in accordance with our instructions.

We may also disclose your personal information if, in our opinion, disclosure is required by law.

Transfers of your personal information

Pacific and Co may transfer and process any personal information you provide to us in countries outside the European Economic Area whose laws do not allow the same level of protection for your personal information. Pacific and Co will ensure that all appropriate safeguards are in place and that all applicable laws and regulations are complied with in connection with such transfer.

Cookies and Tracking Software

Pacific and Co uses “cookies” and other types of tracking software to personalize your (re)visit to our Sites and enhance your experience by better understanding your particular interests and customizing our pages for you. A cookie is a message given to a web browser by a web server and then stored by the browser in a text file. Each time the browser requests a page from the server, this message is sent back, allowing the user’s computer to be identified.

Pacific and Co may use information provided by cookies to analyze trends, administer the Sites, or for research and marketing purposes to help us serve you better. No information that personally identifies you will be collected through cookies. If you wish, you can set your browser to notify you before you receive a cookie so that you can accept it and you can also set your browser to turn off all cookies. AllAboutCookies.org (managed by the Interactive Marketing Office) contains step-by-step instructions on how cookies can be turned off by users.

Our Sites require the use of cookies to work at their best. If you do not wish for these cookies to be used, please note that our Sites may not work at their best.

The accuracy of your information

While Pacific and Co. strives to ensure that the information we hold about you is accurate and up to date, we will assume that, in the absence of evidence to the contrary, the information you provide to us is accurate. We do not intentionally retain any information about you that is out of date or no longer required.

Personal data security and confidentiality

We maintain appropriate technical and organizational security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration or destruction.

Rights of access and correction

You may request access to and be given the opportunity to update and amend your personal information and may exercise any other rights you enjoy under applicable data protection laws, including, for example, to object to and block the processing of your personal information, by contacting the Digital Communications team at hello@pacificandco.com. For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information. Subject to applicable law, we may charge you a small fee to access your data.

Data retention

Pacific and Co will retain your personal information for as long as necessary for the purposes for which it was collected, to provide services to you and to carry out our legitimate business interests or when otherwise required by law.

My account

In the event that you have registered your account with Pacific and Co, Pacific and Co processes your personal data for the purpose of activating and maintaining your Pacific and Co account. You agree to the processing by entering your personal data into the registration form and checking the box at the bottom of the page. The processing of your personal data will be carried out in accordance with the Dutch Personal Data Protection Act. Your personal data may be transferred to a third party service provider engaged by Pacific and Co, but will not be transferred to a country outside the European Union. Pacific and Co and its suppliers maintain physical, technical and organisational security measures to protect your personal information from accidental, unlawful or unauthorised destruction, loss, alteration, disclosure or access.

If you are under 18 years old

If you are under 18, please obtain consent from your parent or legal guardian before giving us any personal information about yourself via email or any other Internet means. Your parent or guardian may give us consent by email, although we may follow up by phone or other means in some circumstances. They will need to give us their name, email address, address, phone number, and any other identifying information we may request. Pacific and Co. needs this information to verify that they have provided the necessary consent. Your parent or guardian should contact us via email at hello@pacificandco.com

IF YOU ARE UNDER 18, PLEASE DO NOT CONTACT US UNTIL AFTER YOUR PARENT OR LEGAL GUARDIAN HAS SENT AN EMAIL CONSENTING TO YOUR CONTACT. Changes to the Policy

Pacific and Co. reserves the right, at our sole discretion, to modify, add or remove portions of this privacy policy at any time and any changes will be notified to you via the email address you have provided to us or by a notice on the web page available under the “Privacy Statement” on the Sites. Your continued use of the Sites following the posting of changes to this privacy policy will mean you accept these changes.